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Return & Quality Guarantee Policy

About Our Returns Policies

For any questions or to start a return, we are here to help 24/7:

Returns Requested Within 180  Days of Delivery

For products fulfilled by Do For Future LTD www.doforfuture.com, you have 180  days from the date you inform us of your decision to return an item.

What We Refund:

  • Do For Future LTD www.doforfuture.com will refund the full price of the item.
  • We will also refund the standard shipping fees you paid at the time of purchase for items delivered in France and internationally.
  • If you are returning only one item from a multi-item order, we will refund the shipping fees for that item. If you return an entire order, we refund the shipping fees for the entire order.

Condition of Returned Items:
You are responsible for any loss in value of the goods resulting from unnecessary handling. Therefore, we strongly recommend returning the product in the same condition you received it.

  • New items must be returned new, unused, and complete with all original accessories.
  • Second-hand items must not show any further signs of use or damage.

Visit our Help Page for more on Your Legal Right of Withdrawal.

180-Day Return Policy for Products Sold and/or Shipped by Do For Future LTD

In addition to your legal right of withdrawal, Do For Future LTD www.doforfuture.com offers an extended 30-day return policy from the day after you receive your product (excluding Haul products).

Returns Between 180 Days:

  • Do For Future LTD www.doforfuture.com will refund the item's price.
  • Shipping fees are not refunded if you simply change your mind, unless the item is faulty, damaged, or not as described.
  • If you return a faulty item, we will refund the original shipping fees for that item.
  • We offer free returns on many items. Look for the "Free returns" mention on the product page.

Key Requirement:
Always ensure you return the correct and complete item, including all accessories, to receive your refund.

Return Guidelines for Specific Items

Incorrect Returns:
If you accidentally send the wrong item, contact Customer Support immediately. We cannot store incorrectly returned items, cannot guarantee their recovery, and do not provide compensation for them.

CDs, Vinyl, DVDs, Blu-rays, Video Games:
Must be returned within 180 days. If the original packaging was sealed, it must be returned closed and unopened. If it was unsealed, it can be returned in its original condition via our Online Returns Centre. The original box must be returned in its entirety.

Food and Beverages:
Due to their nature, certain items cannot be returned through the Online Returns Centre. Please contact customer service for assistance.

Software or CD-Roms:
Must be returned unsealed in their original packaging within 180 days.

Heavy and Bulky Items:
Items over 31.5 kg or with a side longer than 175 cm require a scheduled home collection. Please use our Online Returns Centre to arrange this.

Clothing, Shoes & Accessories:

  • Shoes: Try them on a carpet to protect the soles. The shoe box is part of the product and must be intact; please ship it in another box.
  • Lingerie/Swimwear: Try on over underwear without removing protective strips.
  • Bags: Handle light-coloured items carefully to avoid transfer from dark clothing.

Customised Products:
Items that are engraved, personalised, or embroidered cannot be returned unless they are faulty, damaged, or materially different from what was ordered.

Deleting Personal Data:
Before returning any device (e.g., phones, cameras), you must delete all personal data, passwords, and disconnect any linked accounts. You are responsible for any data breach if this is not done. Please remove any personal accessories not originally included.

Gift Cards:
You may cancel a Gift Card order within 180 days of receipt, provided the card has not been claimed on an Do For Future LTD: Account. The refund will be issued to the original payment method.

How to Return a Product

For Products Shipped by Do For Future LTD:
Please use our Online Returns Centre to initiate your return. For most returns, we will provide a prepaid shipping label.

For Products from a Third-Party Seller:
Please check the seller's return policy on the product detail page.

Refund Processing

We will process your refund within 180 days of receiving your cancellation request. Unless we offer to collect the item, we may delay the refund until we receive the product back or you provide proof of shipment.

Do For Future LTD Haul Returns

The standard 180 days return policy does not apply to Haul products. However, your legal right of withdrawal within 180 days of delivery still applies. Returns during this period are free, and we will refund the product price and original shipping fees.

To cancel a Haul order, please use our Returns Centre or submit a cancellation form by mail to our registered office:

DO FOR FUTURE LTD
Company Number 15834445
UNIT 2D CALDERSHAW CENTRE
INGS LANE, ROCHDALE
ENGLAND OL12 7LQ
Attn: Warehouse Team

Legal Guarantees and Technical Support

Your right of withdrawal and our 30-day policy do not affect your statutory rights under the legal guarantee of conformity or against hidden defects (e.g., if a product is faulty, damaged, or not as described).

If you have a problem, your product may be eligible for repair, replacement, or refund under these guarantees. We offer technical support and manufacturer-certified repairs. If a repair is not possible, we will arrange for a replacement or refund.

 

 
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